venerdì 9 maggio 2008

Customer Service or Customer No Service

Is customer service rare in today's capitalistic society? According to a survey in USA Today, Customer Service is the #1 reason people choose to stay with a company long-term. Customer service is a series of activities designed to enhance the level of customer satisfaction ? that is, the feeling that a product or service has met the customer expectation.


mercoledì 7 maggio 2008

Extra Cash

Give us cash, and we will shop. That's the idea behind the U.S. government's save-the-economy tax rebates, which are starting to hit checking and savings accounts of cash-strapped consumers. What are you going to do with the money?

martedì 6 maggio 2008